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Noticeboard

TUESDAY 17TH APRIL 2018 - UPDATE

FOLLOWING A POWER SURGE OVERNIGHT AND LOSS OF TELEPHONE SERVICES AND CLINICAL SYSTEMS, WE ARE NOW FULLY OPERATIONAL. WE APOLOGISE FOR ANY INCONVENIENCE.

PLEASE BE AWARE THAT OUR TELEPHONE LINES ARE NOW VERY BUSY AND YOU MAY EXPERIENCE LONG WAITING TIMES TO SPEAK TO A RECEPTIONIST. PLEASE CALL BACK ANOTHER DAY IF YOUR PROBLEM IS NOT URGENT.

PLEASE BE AWARE THAT WE ARE CLOSED THIS AFTERNOON FOR STAFF TRAINING FROM 12.30PM.

Ordering Prescriptions

From 1st April 2016, please allow 48 hours before collecting your prescription.

Telephoning the Surgery

We have changed the way that your call is handled by our automated system. When you telephone the surgery you will now be given 4 options. Please listen carefully and select the option most suitable to your enquiry. We hope that this will make it easier for patients to contact the surgery when they need to, and welcome feedback on the system.

REPEAT PRESCRIPTIONS

We are now live with electronic prescribing - ask at your pharmacy for a nomination form - your prescription can then be sent direct to them to be dispensed.

TEAM TRAINING

The practice closes regularly to enable the practice team to train together - this is usually on a Tuesday afternoon - please click on the links below to check the dates.

Patient Participation Group

Click on the Patient Group Link below to see the minutes of previous meetings

Booking appointments on line now available - 

you will need a password to get started - please ask at reception.  Passwords cannot be posted out or given over the phone

REMEMBER

YOU CAN ORDER YOUR REPEAT PRESCRIPTIONS ONLINE TOO - ASK AT RECEPTION FOR DETAILS ON HOW TO GET STARTED

MATERNITY CARE

Most of the care for pregnant women takes place in the surgery with the Community Midwives and GP’s seeing mothers-to-be regularly.  Most women will go to the hospital once or twice during their pregnancy.  If you agree, it will usually be arranged for you to have your baby in hospital.

Antenatal clinics are held  by the midwife every Thursday morning from 9.30.  New booking appointments are  between 2.00pm and 4.00pm.on Tuesday afternoons.  The Doctors, midwifes and health visitors will visit at home after the baby is born.

Postnatal checks are done  six weeks after baby is born at the same time as baby’s first check up.  These take place during normal surgeries.

CHILDREN’S CLINIC

The health visitor hold weekly clinics for developmental screening, health checks and immunisation. 

ROUTINE POST-NATAL CHECK UPS

Once you have been discharged from hospital and are at home with your baby, the Doctor will contact you by phone to check that you and baby are both doing well.   You will be invited to attend surgery for your post natal examination and your baby’s six week check.

CHILDREN’S  IMMUNISATIONS

It is very important that all babies are fully immunised. These are carried out by Child Health nurses who hold clinics downstairs. Reminders will be sent out, after which you can make an appointment with the main Health Centre reception desk.The current recommended timetable is available here

FAMILY PLANNING

Advice is given on all standard methods of birth control including pre-conceptual advice and emergency contraception.  Appointments can be made with the practice nurse or doctor.  Coil and implant fitting can be arranged at the local Contraception and Sexual Health clinic (see numbers).

CERVICAL SMEARS

A smear every three years is recommended for most women between ages 25 and 49 years, and every five years between 50 and 64 years.  This can be done by the nurse or doctor.  After your first smear you will normally be sent a letter inviting you for subsequent smears.

TEENAGERS AND OUR SURGERY

Although it is preferable to see patients  aged under 16 with a parent, we appreciate that there may be times when you will wish to see us on your own. This is fine and you can make an appointment in the normal way through reception. Anything discussed will of course be confidential.  Contraception is available for patients under 16. Please see the Doctor.

TRAVEL ADVICE AND VACCINATIONS

If you are planning to travel abroad, especially outside Europe, you may need extra vaccination.  The nurse will give advice about necessary immunisations and general, hygiene and health topics.  A charge will be made for services not covered by the NHS.

Please aim to contact the surgery at least eight weeks before travelling to allow time for vaccinations to be organised.  If you are unable to give enough notice you will be given details of Travel Vaccination Clinics where there will be a charge.

ROUTINE IMMUNISATION FOR ADULTS

We encourage certain patients with chronic diseases to be vaccinated against influenza every year.  This is usually available in October by appointment.  Please ask at Reception, before October, if you think you should receive a flu vaccine.  Other vaccinations are also available. Please discuss with one of the nurses

HEALTH ADVICE

Various sorts of advice are provided by the Practice Nurse.  She is particularly happy to help with advice about healthy eating and stopping smoking.  Please contact reception for an appointment.

MINOR SURGERY

Certain surgical procedures are performed by Drs Cameron and Pannu at the surgery, by prior arrangement. These include the removal of moles, tags and cysts from the skin, and a wide range of joint injections. Dr Pannu has a particular interest in joint injections and is able carry out many procedures that would often require specialist referral

 Minor surgery clinics are held on a Thusday morning.  You can see any of the Doctors for an initial assessment.

 

SUTURE REMOVAL/DRESSINGS

We are now able to offer a service to remove sutures and stables and to dress minor wounds. This is by making an appointment in the normal way.

 

ACUPUNCTURE

Dr Cameron has an interest in acupuncture and is a member of the British Medical Acupuncture Society. It is offered for a range of medical problems including neck and back pain, and migraine. Simply make a routine appointment with Dr Cameron who will assess whether the treatment might be suitable. Further information about acupuncture can be found at www.medical-acupuncture.co.uk

 
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