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Noticeboard

Monday 16th July

We are currently short staffed any regrettably only able to deal with urgent medical problems today. If your problem is not urgent please consider visiting the pharmacy or the Walk-in Centre at Dewsbury Hospital. We apologise for any inconvenience.

Telephone Lines - Update 16.07.18

We are aware of a number of on-going problems with our new telephone system, and have issued our telephone provider with a number of changes to be made which should alleviate many of the issues. We apologise that these problems have not been resolved sooner and hope that phones will be working better very soon. Thank you for you patience and co-operation.

If you are calling for anything non-urgent such as results, prescription queries or a routine appointment with a nurse or healthcare assistant, please telephone us after 11am to help ease congestion early in the morning.

***NEW TELEPHONE NUMBER***

Please be aware that we have recently changed our main telephone number. Please make sure you save this number for future reference: 01274 399505. Calls to the old number will be diverted.


Ordering Prescriptions

From 1st April 2016, please allow 48 hours before collecting your prescription.

Telephoning the Surgery

We have changed the way that your call is handled by our automated system. When you telephone the surgery you will now be given 4 options. Please listen carefully and select the option most suitable to your enquiry. We hope that this will make it easier for patients to contact the surgery when they need to, and welcome feedback on the system.

REPEAT PRESCRIPTIONS

We are now live with electronic prescribing - ask at your pharmacy for a nomination form - your prescription can then be sent direct to them to be dispensed.

TEAM TRAINING

The practice closes regularly to enable the practice team to train together - this is usually on a Tuesday afternoon - please click on the links below to check the dates.

Patient Participation Group

Click on the Patient Group Link below to see the minutes of previous meetings

Booking appointments on line now available - 

you will need a password to get started - please ask at reception.  Passwords cannot be posted out or given over the phone

REMEMBER

YOU CAN ORDER YOUR REPEAT PRESCRIPTIONS ONLINE TOO - ASK AT RECEPTION FOR DETAILS ON HOW TO GET STARTED

Summary Care Record

There is a new Central NHS Computer System called the Summary Care Record (SCR). It is an electronic record which contains information about the medicines you take, allergies you suffer from and any bad reactions to medicines you have had.

 

Why do I need a Summary Care Record?

Storing information in one place makes it easier for healthcare staff to treat you in an emergency, or when your GP practice is closed.

This information could make a difference to how a doctor decides to care for you, for example which medicines they choose to prescribe for you.

Who can see it?

Only healthcare staff involved in your care can see your Summary Care Record. 

 

How do I know if I have one?

Over half of the population of England now have a Summary Care Record. You can find out whether Summary Care Records have come to your area by looking at our interactive map or by asking your GP

Do I have to have one?

No, it is not compulsory. If you choose to opt out of the scheme, then you will need to complete a form and bring it along to the surgery. You can use the form at the foot of this page.

More Information

For further information visit the NHS Care records website

Subscribe to the newsletterDownload the opt out form >>>>



 
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