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Noticeboard

Monday 16th July

We are currently short staffed any regrettably only able to deal with urgent medical problems today. If your problem is not urgent please consider visiting the pharmacy or the Walk-in Centre at Dewsbury Hospital. We apologise for any inconvenience.

Telephone Lines - Update 16.07.18

We are aware of a number of on-going problems with our new telephone system, and have issued our telephone provider with a number of changes to be made which should alleviate many of the issues. We apologise that these problems have not been resolved sooner and hope that phones will be working better very soon. Thank you for you patience and co-operation.

If you are calling for anything non-urgent such as results, prescription queries or a routine appointment with a nurse or healthcare assistant, please telephone us after 11am to help ease congestion early in the morning.

***NEW TELEPHONE NUMBER***

Please be aware that we have recently changed our main telephone number. Please make sure you save this number for future reference: 01274 399505. Calls to the old number will be diverted.


Ordering Prescriptions

From 1st April 2016, please allow 48 hours before collecting your prescription.

Telephoning the Surgery

We have changed the way that your call is handled by our automated system. When you telephone the surgery you will now be given 4 options. Please listen carefully and select the option most suitable to your enquiry. We hope that this will make it easier for patients to contact the surgery when they need to, and welcome feedback on the system.

REPEAT PRESCRIPTIONS

We are now live with electronic prescribing - ask at your pharmacy for a nomination form - your prescription can then be sent direct to them to be dispensed.

TEAM TRAINING

The practice closes regularly to enable the practice team to train together - this is usually on a Tuesday afternoon - please click on the links below to check the dates.

Patient Participation Group

Click on the Patient Group Link below to see the minutes of previous meetings

Booking appointments on line now available - 

you will need a password to get started - please ask at reception.  Passwords cannot be posted out or given over the phone

REMEMBER

YOU CAN ORDER YOUR REPEAT PRESCRIPTIONS ONLINE TOO - ASK AT RECEPTION FOR DETAILS ON HOW TO GET STARTED

Pre-registration with the practice

PreRegistrationIf you wish to pre-register click on the link below to open the form. When you have completed all of the details, click on the "Send" button to mail your form to us. When you visit the surgery for the first time you will be asked to sign the form to confirm that the details are correct. Please note that you MUST attend surgery within one week of completing the online forms or they will be destroyed.

Pre-registration Form

When you register you will also be asked to fill out a medical questionnaire. This is because it can take a considerable time for us to receive your medical records. There is an online version of this file too, which you may fill out and send to us. When you come to the surgery you will be asked to sign this form to confirm that the details are correct.

Online medical questionnaire for new patients

Note that by sending the form you will be transmitting information about your self across the Internet and although every effort is made to keep this information secure, no guarantee can be offered in this respect.


Alternatively you may print off a registration form, fill it out and bring it in with you on your first visit to the practice.

Registration Form

 
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