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Noticeboard

TUESDAY 17TH APRIL 2018 - UPDATE

FOLLOWING A POWER SURGE OVERNIGHT AND LOSS OF TELEPHONE SERVICES AND CLINICAL SYSTEMS, WE ARE NOW FULLY OPERATIONAL. WE APOLOGISE FOR ANY INCONVENIENCE.

PLEASE BE AWARE THAT OUR TELEPHONE LINES ARE NOW VERY BUSY AND YOU MAY EXPERIENCE LONG WAITING TIMES TO SPEAK TO A RECEPTIONIST. PLEASE CALL BACK ANOTHER DAY IF YOUR PROBLEM IS NOT URGENT.

PLEASE BE AWARE THAT WE ARE CLOSED THIS AFTERNOON FOR STAFF TRAINING FROM 12.30PM.

Ordering Prescriptions

From 1st April 2016, please allow 48 hours before collecting your prescription.

Telephoning the Surgery

We have changed the way that your call is handled by our automated system. When you telephone the surgery you will now be given 4 options. Please listen carefully and select the option most suitable to your enquiry. We hope that this will make it easier for patients to contact the surgery when they need to, and welcome feedback on the system.

REPEAT PRESCRIPTIONS

We are now live with electronic prescribing - ask at your pharmacy for a nomination form - your prescription can then be sent direct to them to be dispensed.

TEAM TRAINING

The practice closes regularly to enable the practice team to train together - this is usually on a Tuesday afternoon - please click on the links below to check the dates.

Patient Participation Group

Click on the Patient Group Link below to see the minutes of previous meetings

Booking appointments on line now available - 

you will need a password to get started - please ask at reception.  Passwords cannot be posted out or given over the phone

REMEMBER

YOU CAN ORDER YOUR REPEAT PRESCRIPTIONS ONLINE TOO - ASK AT RECEPTION FOR DETAILS ON HOW TO GET STARTED

Pre-registration with the practice

PreRegistrationIf you wish to pre-register click on the link below to open the form. When you have completed all of the details, click on the "Send" button to mail your form to us. When you visit the surgery for the first time you will be asked to sign the form to confirm that the details are correct. Please note that you MUST attend surgery within one week of completing the online forms or they will be destroyed.

Pre-registration Form

When you register you will also be asked to fill out a medical questionnaire. This is because it can take a considerable time for us to receive your medical records. There is an online version of this file too, which you may fill out and send to us. When you come to the surgery you will be asked to sign this form to confirm that the details are correct.

Online medical questionnaire for new patients

Note that by sending the form you will be transmitting information about your self across the Internet and although every effort is made to keep this information secure, no guarantee can be offered in this respect.


Alternatively you may print off a registration form, fill it out and bring it in with you on your first visit to the practice.

Registration Form

 
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