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Noticeboard

TUESDAY 17TH APRIL 2018 - UPDATE

FOLLOWING A POWER SURGE OVERNIGHT AND LOSS OF TELEPHONE SERVICES AND CLINICAL SYSTEMS, WE ARE NOW FULLY OPERATIONAL. WE APOLOGISE FOR ANY INCONVENIENCE.

PLEASE BE AWARE THAT OUR TELEPHONE LINES ARE NOW VERY BUSY AND YOU MAY EXPERIENCE LONG WAITING TIMES TO SPEAK TO A RECEPTIONIST. PLEASE CALL BACK ANOTHER DAY IF YOUR PROBLEM IS NOT URGENT.

PLEASE BE AWARE THAT WE ARE CLOSED THIS AFTERNOON FOR STAFF TRAINING FROM 12.30PM.

Ordering Prescriptions

From 1st April 2016, please allow 48 hours before collecting your prescription.

Telephoning the Surgery

We have changed the way that your call is handled by our automated system. When you telephone the surgery you will now be given 4 options. Please listen carefully and select the option most suitable to your enquiry. We hope that this will make it easier for patients to contact the surgery when they need to, and welcome feedback on the system.

REPEAT PRESCRIPTIONS

We are now live with electronic prescribing - ask at your pharmacy for a nomination form - your prescription can then be sent direct to them to be dispensed.

TEAM TRAINING

The practice closes regularly to enable the practice team to train together - this is usually on a Tuesday afternoon - please click on the links below to check the dates.

Patient Participation Group

Click on the Patient Group Link below to see the minutes of previous meetings

Booking appointments on line now available - 

you will need a password to get started - please ask at reception.  Passwords cannot be posted out or given over the phone

REMEMBER

YOU CAN ORDER YOUR REPEAT PRESCRIPTIONS ONLINE TOO - ASK AT RECEPTION FOR DETAILS ON HOW TO GET STARTED

The Patient Participation Group allows all patients of The Greenway Medical Practice to be involved in how we develop our services to patients.

If you want to get involved please come along to one of our meetings at the practice or contact Angie Dickinson, Practice Manager, on 01274 872650.

Future meeting dates:

Tuesday 22nd March 2016 6.30pm

Can't make it to one of our meetings? Check the minutes here, and email any comments or ideas via contact us.

 
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