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Noticeboard

Evening and Weekend Appointments

We're working together with our neighbouring practices to bring you more appointments when our surgery is closed.

From 1st August 2019 you will be able to see a doctor or nurse on weekdays after 6.30pm, and on weekends at Liversedge Health Centre.

If you need an appointment at these times, please tell our receptionist who will be able to arrange the appointment for you. 

New Patient Registrations

On 15th May 2019 the North Kirklees CCG approved our application to temporarily suspend new patient registrations for 6 months. This means that we are no longer registering new patients. Please see the 'New Patients' page for more details.


REPEAT PRESCRIPTIONS

We are now live with electronic prescribing - ask at your pharmacy for a nomination form - your prescription can then be sent direct to them to be dispensed.

Please remember to allow 48 hours for your prescription to be processed before collecting.

TEAM TRAINING

The practice closes every 3rd Tuesday afternoon of the month to enable the practice team to train together - please click on the links below to check the dates.

Patient Participation Group

Click on the Patient Group Link below to see the minutes of previous meetings

Booking appointments on line

You will need a password to get started - please ask at reception.  Passwords cannot be given over the phone.

REMEMBER

YOU CAN ORDER YOUR REPEAT PRESCRIPTIONS ONLINE TOO - ASK AT RECEPTION FOR DETAILS ON HOW TO GET STARTED

Comments & Complaints

phone_We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager and she will deal with your concerns appropriately. Further written information is available on the complaints procedure from reception.

We are continually striving to improve our service. Any helpful suggestions would be much appreciated and a suggestion box is located in the waiting area.

The Health Service Ombudsman in England

The Parliamentary and Health Service Ombudsman website contains detailed information on raising a complaint about any aspect of the NHS in England. There is also a leaflet explaining the procedure of bringing a complaint to the ombudsman.

 

 

 
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