This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Evening and Weekend Appointments Now Available

See below for details...

We're making changes to our appointment system...

See below for details...

***NEW TELEPHONE NUMBER***

Please be aware that we have recently changed our main telephone number. Please make sure you save this number for future reference: 01274 399505.


Ordering Prescriptions

From 1st April 2016, please allow 48 hours before collecting your prescription.

Telephoning the Surgery

We have changed the way that your call is handled by our automated system. When you telephone the surgery you will now be given 4 options. Please listen carefully and select the option most suitable to your enquiry. We hope that this will make it easier for patients to contact the surgery when they need to, and welcome feedback on the system.

REPEAT PRESCRIPTIONS

We are now live with electronic prescribing - ask at your pharmacy for a nomination form - your prescription can then be sent direct to them to be dispensed.

TEAM TRAINING

The practice closes regularly to enable the practice team to train together - this is usually on a Tuesday afternoon - please click on the links below to check the dates.

Patient Participation Group

Click on the Patient Group Link below to see the minutes of previous meetings

Booking appointments on line now available

You will need a password to get started - please ask at reception.  Passwords cannot be posted out or given over the phone.

REMEMBER

YOU CAN ORDER YOUR REPEAT PRESCRIPTIONS ONLINE TOO - ASK AT RECEPTION FOR DETAILS ON HOW TO GET STARTED

Removal of Patients from the List

docandcomputerAs GPs we also have the right to ask a patient on our list to find another Doctor’s surgery.  We would only do this in exceptional circumstances and only after considerable discussion between all the partners (and the Practice Manager if appropriate). 

Broadly speaking, our reason for requesting somebody to find another Doctor to look after them would be if we felt that the relationship between the patient and the doctor had broken down to such an extent that the mutual trust which is essential in all our dealings with patients, has been lost on either side. 

WE NEVER REMOVE PATIENTS FROM OUR LIST ON THE GROUNDS OF AGE OR BECAUSE THEIR TREATMENT IS “TOO EXPENSIVE”.

Examples of situations in which we may consider asking  a patient to find a new Doctor include:

  • Aggressive behaviour, threats of or actual violence.
  • Repeatedly not attending appointments without cancelling them.
  • Evidence of prescriptions being altered by a patient (which is illegal).
  • Evidence of Statements of Fitness to work being altered by a patient (which is illegal)

We would always do our best to discuss any problems with the patient concerned before reaching the point of asking them to find another Doctor.

VIOLENCE OR THREATS TO ANY MEMBER OF THE TEAM

We  are never prepared to tolerate violence, or threats of violence, or verbal abuse to any member of our team.  In the event of actual violence within the surgery building, we would always inform the Police immediately.  We would always press charges in this situation.

Threats of violence for whatever reason, are extremely frightening for our staff and other patients who may witness them.  For this reason we feel that such behaviour is unacceptable, and a reason to ask someone to find a new Doctor immediately or be registered with the Safe Haven Service in Huddersfield

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website