Cleckheaton Health CentreGreensideCleckheatonW Yorkshire, BD19 5APTel: 01274 399505
We are currently short staffed any regrettably only able to deal with urgent medical problems today. If your problem is not urgent please consider visiting the pharmacy or the Walk-in Centre at Dewsbury Hospital. We apologise for any inconvenience.
We are aware of a number of on-going problems with our new telephone system, and have issued our telephone provider with a number of changes to be made which should alleviate many of the issues. We apologise that these problems have not been resolved sooner and hope that phones will be working better very soon. Thank you for you patience and co-operation.
If you are calling for anything non-urgent such as results, prescription queries or a routine appointment with a nurse or healthcare assistant, please telephone us after 11am to help ease congestion early in the morning.
Please be aware that we have recently changed our main telephone number. Please make sure you save this number for future reference: 01274 399505. Calls to the old number will be diverted.
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The practice closes regularly to enable the practice team to train together - this is usually on a Tuesday afternoon - please click on the links below to check the dates.
We have a computerised system for patients who require regular supplies of medication. This ensures that all prescriptions are correctly written and automatically checked against your records. It is helpful, safer and will avoid mistakes if you use the order slip attached to each prescription. To use the slip, tick each item that you require.
You can request repeat prescriptions in writing only (except in special circumstances). This avoids errors in preparing your prescription.
If you do not have an order slip, please write down the following details on a slip available at Reception:
Written requests should be put in the box provided in the waiting room or posted to the surgery. If return postage of a prescription is required,please enclose a S.A.E.
Please request a repeat prescription at least 2 days before it is needed.
YOU CAN NOW REQUEST REPEAT PRESCRIPTIONS ON-LINE VIA THE LINK ON THIS PAGE
Please allow 2 working days before collecting your prescription.
Local pharmacies also offer a collection and delivery service—ask at your usual pharmacy.
Patients on regular medication will be reviewed every year in the month of their birthday. This will be done either in surgery or by telephone by the Doctor.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
From 1 April 2015, the charges are:
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
Telephone advice and order line: 0300 330 1341
General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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