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Noticeboard

STAFF TRAINING


Please be aware that the practice will be closed from 12.30pm on Tuesday 21st January for staff training and will re-open at 8am on Wednesday 22nd January.




FLU VACCINATIONS


Protect yourself against flu this winter - ask about our flu vaccination clinics for eligible patients.


Please contact the surgery to check if you are eligible for a flu vaccination.




Evening and Weekend Appointments


We're working together with our neighbouring practices to bring you more appointments when our surgery is closed.


From 1st August 2019 you will be able to see a doctor or nurse on weekdays after 6.30pm, and on weekends at Liversedge Health Centre.


If you need an appointment at these times, please tell our receptionist who will be able to arrange the appointment for you. 

Comments & Complaints

phone_We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager and she will deal with your concerns appropriately. Further written information is available on the complaints procedure from reception.

We are continually striving to improve our service. Any helpful suggestions would be much appreciated and a suggestion box is located in the waiting area.

The Health Service Ombudsman in England

The Parliamentary and Health Service Ombudsman website contains detailed information on raising a complaint about any aspect of the NHS in England. There is also a leaflet explaining the procedure of bringing a complaint to the ombudsman.

 

 

 
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