Noticeboard

***PATIENT NOTICE***  23.09.20

Please be aware that due to unforeseen circumstances today we are particularly short staffed and only able to deal with urgent matters.
If your problem is not urgent, please contact us tomorrow.
Don't forget, you can seek advice from NHS.uk, use our e-consultation service via our website or visit the walk-in centre at Dewsbury Hospital.
We apologise for any inconvenience.

Coronovirus Update - 26.08.2020

Please see section below, including information on testing.

To keep up to date with the latest advice, please follow this link.


SICK NOTES

If you need to provide your employer with a self-certifying sick note for an absence of up to 7 days, please click here.

If you are self-isolating due to coronavirus and need a sick note, please click here.


***NEW*** Kirklees COVID-19 Community Response Service

See below for details.


FLU VACCINATIONS

Protect yourself against flu this winter - please see below for the latest information on flu clinics.


Evening and Weekend Appointments

April 2020 - Please note these appointments are temporarily being offered at Dewsbury Health Centre.

We're working together with our neighbouring practices to bring you more appointments when our surgery is closed.

You can arrange to see a doctor or nurse on weekdays after 6.30pm, and on weekends at Liversedge Health Centre.

If you need an appointment at these times, please tell our receptionist who will be able to arrange the appointment for you. 

Comments & Complaints

phone_We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager and she will deal with your concerns appropriately. Further written information is available on the complaints procedure from reception.

We are continually striving to improve our service. Any helpful suggestions would be much appreciated and a suggestion box is located in the waiting area.

The Health Service Ombudsman in England

The Parliamentary and Health Service Ombudsman website contains detailed information on raising a complaint about any aspect of the NHS in England. There is also a leaflet explaining the procedure of bringing a complaint to the ombudsman.

 

 

 
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